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relayr Platform Usage Policy


  1. This usage policy governs your use of the Developer Dashboard cloud platform (“Platform”) created by relayr (“relayr”, “we”, “us”). The Platform enables users to connect physical and virtual sensors and devices (“devices”) and then transmit sensor readings and other data produced or received from external sources by the devices (“data”) to the Platform, or receive commands or configurations from the Platform (“commands”, “configurations”), either through the Developer Dashboard web interface (“Dashboard”) or through our platform APIs (“API”, “APIs”).

  2. This policy applies to any use of the Platform by you and anyone who you allow to access your devices or data. By using the Platform, you and they irrevocably agree to these terms.

Basic guidelines

  1. Registration for the Platform is open to anyone.

  2. The Free tier of the Platform may be used for individual purposes.

  3. If you want to use the Platform for commercial purposes, we ask that you please purchase one of our paid tiers (Cloud Essential Package, Cloud Starter Kit, Enterprise Cloud). These tiers may be used for individual and business purposes.

  4. You may connect any devices of your choosing to the Platform, but they must be connected over the web interface, APIs, or data channels provided by relayr using the authorization credentials issued to you by the Platform.

Fair usage and limitations

  1. relayr is dedicated to maintaining a stable and fully available cloud platform. However, as the cloud continues to expand to encompass increasing amounts of data and devices, there is the risk of temporary outages as a result of abnormal usage patterns. The availability of the relayr Platform is ultimately dependent on the availability of Amazon Web Services (AWS), the cloud hosting provider for relayr.

  2. In order to maintain the stability and availability of the cloud, we may impose rate limitations and connection limitations beyond those specified in the License Agreement of your selected Platform tier. These limits will not affect your Devices or their functionality.

Your data and privacy

  1. You own, or undertake that you are authorized to use, any data you store on, use, download, upload, share or otherwise transmit to or from, our service. You grant us a worldwide, royalty-free license to use, store, back- up, copy, transmit, distribute, communicate and otherwise make available, your data, solely for the purposes of enabling you and those you give access to, to use the Platform and APIs.

  2. If you allow others to access your data (for example, providing them with your Platform or API authorization credentials), in addition to them accepting these terms, you are responsible for their actions while they are using the Platform and you agree to fully indemnify us for any claim, loss, damage, fine, costs (including our legal fees) and other liability if they breach any of these terms.

What you can’t do

  1. You can’t:
    • do anything that would damage, disrupt or place an unreasonable burden on our Platform or anyone else’s use of our Platform, including but not limited to denial of service attacks or similar;
    • resell or otherwise supply our services to anyone else without our prior written consent; or
    • assign or transfer any rights you have under this policy to any other person without our prior written consent.

Suspension and termination

  1. You can terminate your access to the Platform and our services at any time by sending an email to

  2. We can immediately suspend or terminate your access to the Platform without notice to you if you breach any of these terms or any other agreement you have with us.



  2. We make no promises and provide no warranty that our Platform, APIs and other services will be without any faults, bugs or interruptions.

  3. We are not legally responsible for devices that we do not own or have not given you.

  4. We are not legally responsible for any loss or corruption of data or other content which you or anyone else may experience after using our Platform.

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